CERTIFICATION

TRAINING

Training for Quality Officers

Training, including internal auditor certification for various management systems

The focus is on conducting QB/QMB training and training employees as internal auditors, as well as presenting the "new" flexible certification system.

Contents:

  • Introduction to the principles of Quality Management (QM)
  • Connections between QEP®, ISO, and G-BA
  • Documentation in your practice-specific QM system
  • Process management
  • Basics of internal audits
  • Quality management tools
  • Practical exercises and case studies
  • Role of QB/QM officers / internal auditors

Costs:

Special rates have been agreed for BAO members.

Completion:

Certification as a Quality Officer (QB)

For further questions and registration (including name, date, and practice), please contact us:
📞 +49 231 5605855 or ✉️ [email protected]

Course – Expertise in the Reprocessing of Medical Devices

The proper reprocessing of medical devices and correctly applied hygiene measures are crucial preventive steps to protect patients and staff. The requirements for the expertise of personnel responsible for medical device reprocessing are currently specified in the MPBetreibV and the RKI-BfArM recommendation "Hygiene Requirements for the Reprocessing of Medical Devices".

It is essential to provide your practice team with this knowledge and correctly implement the necessary legal regulations and requirements. In collaboration with our instructor, we are pleased to offer this training for your practice team.

Topics covered:

  • Relevant legal regulations and directives
  • Basic knowledge of quality management
  • General hygiene (hygiene management, hygiene plan, cleaning/disinfection measures)
  • Basics of microbiology, including transmission pathways
  • Instrument science
  • Risk assessment and classification of medical devices
  • Reprocessing of medical devices (cleaning/disinfection, sterilization, packaging, etc.)
  • Basics of occupational safety/workplace protection

Due to small group sizes, direct information exchange is ensured. The course concludes with a written examination.

For further inquiries, please contact us:
📞 +49 231 5605855 or ✉️ [email protected]

Course – Internal Auditor Training

This training focuses on QMB training and the training of employees as internal auditors according to ISO 9001:2015 and ISO 19011 guidelines.

Topics include:

  • Introduction to Quality Management (QM)
  • Quality characteristics in healthcare and social services
  • Overview of the ISO 9000 family, connection to DIN EN 15224 and G-BA
  • Process management
  • Basics of internal audits
  • Introduction to risk management
  • Fundamentals of project and knowledge management
  • Quality management tools
  • Practical exercises and case studies
  • Conducting targeted and structured conversations
  • Key performance indicators
  • Implementation of quality methods
  • Role of the QM officer / internal auditors

Your benefits:

  • Only six working days to obtain certification as a Quality Management Officer (QMB) or Internal Auditor
  • Time and cost savings by combining two training courses and certification in one program
  • Small group sizes ensure direct information exchange
  • The course concludes with a written examination

For further inquiries, please contact us:
📞 +49 231 5605855 or ✉️ [email protected]

Competent Person for Ladder Inspection & Qualified Scaffold User (according to TRBS 2121-1)

Course Topics:

Theoretical knowledge is applied in practical exercises. Participants will learn about scaffold components, their function, and how to inspect different scaffold structures for usability.

Legal Foundations:

  • Occupational Safety Regulation
  • TRBS 1203: Competent Persons – General Requirements
  • TRBS 2121 Part 1: Provision and Use of Scaffolding
  • DIN EN Standards 1004 & 12811, DIN 4420 Parts 1 & 3
  • Trade association regulations

Key Topics:

  • Responsibilities of scaffold users
  • Responsibilities, rights, and duties of the competent person
  • Types of scaffolds, load classes, and intended use
  • Structural components
  • Assembly and use of scaffold constructions
  • Standard execution of scaffolds
  • Marking and inspection records by the scaffold erector
  • Inspection and documentation by the scaffold user

Completion:

Certificate: Competent Person – Scaffold User

For further inquiries, including in-house training options, please contact us:
📞 +49 231 5605855 or ✉️ [email protected]

© Zertric International B.V.